
Struggling to articulate what your business represents to you? You’re certainly not alone. At the core of all effective marketing lies storytelling copywriting, a technique that can transform how you communicate your brand’s essence. Follow our guidelines to envision and craft your brand’s future narrative.
Expressing your company’s narrative with sincerity and passion poses a typical hurdle for both experienced marketers and business proprietors alike. Each business encounters its own set of triumphs and challenges. Recognizing and harnessing these experiences is key to developing a story that not only resonates with your audience but also boosts your brand’s credibility. While advice and how-to guides are valuable, observing examples of storytelling in action can be particularly enlightening.
In honor of National Storytelling Week, let’s explore the significance of storytelling in both copywriting and content marketing. We will also examine how three distinct brands have embraced this challenge, offering insights and strategies to help you tell your own brand’s story.
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What is Storytelling in Marketing?
Storytelling is an ancient and effective technique used to forge connections with an audience. It has served as a foundational communication tool in many cultures for centuries.
Narrative storytelling examples in marketing involve crafting and utilizing narratives to captivate and engage a target audience. Stories can be conveyed through various mediums:
- Define your target audience: Understand the interests, needs, and pain points of your target demographic to tailor your message accordingly.
- Find your perfect publishing partner: Identify the most suitable media outlet for your advertorial, whether digital or traditional media.
- Oral storytelling uses the spoken word and is becoming increasingly popular through video and audio marketing.
Typically, you—the marketer—act as the storyteller, and if you’re promoting your own brand, you’re also the protagonist. Your customers play the role of listeners or readers.
To deepen engagement, consider positioning your audience as the protagonist by adopting a second-person narrative, as demonstrated in the opening of this article.
Regardless of the medium or narrative perspective, all forms of storytelling can profoundly impact and influence your audience’s decisions by sharing relatable experiences.
Why Use Storytelling in Marketing?
Storytelling is an extraordinarily effective method for delivering messages. The beauty of storytelling is that it doesn’t demand new skills; rather, it requires a shift towards creative thinking.
Engaging in creative thinking about your brand’s journey activates a spectrum of emotions that are less apparent when considering your business in strictly commercial terms. Here are additional benefits of applying this method in your copywriting examples:
- Verbal storytelling includes any written content, such as about pages and product descriptions.
- Oral storytelling uses the spoken word and is becoming increasingly popular through video and audio marketing.
- Visual storytelling leverages impactful imagery, whether it’s through videos or images on packaging and websites.
- Distinguishes your brand from competitors.
- Attracts the appropriate audience.
- Increases authenticity across your team.
- Applicable across various contexts, not limited to direct promotional messages but also useful in case studies and grant applications.
Three Storytelling Copywriting Examples
Interested in seeing how storytelling unfolds in practice? Below are examples of copywriting where companies have skillfully applied storytelling techniques:
1. L’Occitane
French skincare brand L’Occitane exemplifies corporate and social responsibility, understanding that the origin of ingredients matters greatly to its audience. Their narrative does not shy away from the fact that they source materials from Burkina Faso, one of the world’s poorest nations. Instead, they spin this narrative to highlight their mission of improving local labor conditions:
“Burkina Faso is one of the poorest nations globally. Without our intervention, over 3.7 million women would continue to live in poverty. Supporting and empowering Burkinabè women helps elevate them from poverty.”
The brand crafts an example of storytelling that recounts their involvement as a timeline of emancipation, emphasizing key moments like the adoption of a 100% Fair Trade supply chain and achieving the milestone of empowering 33,000 women. This narrative draws the reader directly into the lives of these women, aligning the brand’s values with those of its audience:
“Earning an income and advancing their enterprises allows women shea butter producers in Burkina Faso to elevate their social standing, contributing more to household expenses and their children’s education—benefitting the entire family.”
This is a prime example of storytelling that is driven by brand values.
2. ghd
The hairstyling brand ghd has harnessed storytelling in copywriting to empower women through their narrative on the About page:
“In 2001, three hairdressers hailing from Yorkshire launched an innovative hair styling product that captured the attention of women globally. Backed by the admiration and dedication of numerous loyal stylists, ghd swiftly garnered a fervent and dedicated following. A monthly salon visit was no longer necessary for a great hair day—it could be achieved daily.”
The narrative vividly sets the scene and employs almost revolutionary language to showcase the brand’s transformative impact.
Yet, on their Gender Pay Gap page, ghd adopts a more subdued tone to discuss ongoing challenges, illustrating that brand narratives can evolve and acknowledge ongoing efforts:
“We are exploring further actions to ensure equal opportunities for all. Recognizing the work ahead, we are committed to supporting all our employees in reaching their potential.”
Such narratives demonstrate that not all stories conclude with the brand as the victor, adding a layer of humanity to the brand.
3. Ford
Ford’s narrative on their Mobility page tackles the environmental impacts of urban transportation:
“As urban populations grow, so too do the challenges of congestion and pollution. Ford Mobility is pioneering initiatives to integrate connected vehicles and urban infrastructure to streamline city transportation.”
Here, Ford positions itself as a proactive solution provider, fostering a more caring and empathetic brand image than if it solely focused on vehicle sales.
Crafting a compelling narrative involves navigating through peaks and valleys, ensuring each segment encapsulates a complete story with its own introduction, development, and resolution.
The narrative ultimately looks to the future, envisioning autonomous vehicles:
“As we navigate towards smart vehicles in a smart world, we envision a holistic, organic, interconnected city of tomorrow.”
Ford’s narrative leaves the reader with a positive, forward-looking image, showcasing the brand’s commitment to ongoing stories of innovation and improvement.
Crafting Your Brand Narrative with Storytelling Copywriting
While there is no one-size-fits-all storytelling copywriting formula, the following steps can guide you in crafting an effective brand narrative:

1. Copywriting Examples for Beginners: Laying the Groundwork
Begin by exploring your brand’s history, mission, and values to sketch out your story’s key elements. The outset of your journey lays the groundwork for your narrative, establishing the essential framework upon which your story unfolds.

2. Know Your Audience
Tailoring your narrative to align with the values and emotions cherished by your target audience is crucial, ensuring that it resonates deeply and leaves a lasting impact that feels relevant to their lives.

3. Set the Parameters
Your narrative’s complexity will vary based on the storytelling medium. Simplify for quick explainers or elaborate for comprehensive pitches.

4. Example Story Telling: Unravel Your Story
Effective stories feature a challenge, a relatable protagonist, conflict, and resolution. Your brand’s origin story contains these elements; your task is to uncover and articulate them.

5. Review Your Story
Review your narrative to ensure it captures all critical events and themes. Adding a few challenges or setbacks enriches the story, making it more engaging.

6. Telling a Story Example: Test Your Narrative
If feasible, use focus groups to gauge the emotional impact of your story. For smaller operations, A/B testing different narratives online can provide valuable insights. Mastering storytelling allows you to enhance everything from brand narratives to product descriptions, making your brand more relatable and memorable.
Narrative Storytelling Examples: Final Thoughts
Storytelling is a powerful tool for conveying messages and can significantly enhance brand relatability and memorability across various contexts, not just in marketing. If you want to integrate storytelling into your content strategy, start by laying a solid foundation, understanding your audience, and meticulously crafting and testing your story to ensure it delivers the desired impact.